Big thank you to everyone at the Bath Shop.. I can't say enough good things about the Bath Shop Raleigh. Katie made designing our new bathroom easy and fun experience. All the staff have been very supportive and great communicators. Eric was a wonderful project manager and can't wait to work with him again

I worked with the Bath Shop between November 2021 and June 2022 to remodel several areas of my home. Projects included my master shower, kitchen backsplash, powder room floor, and living room fireplace surround/ mantle. This was my first home and my first remodeling adventure. I selected the Bath Shop because they took the time to understand my needs and were willing to take on several smaller projects at once, rather than a larger home remodel. I worked with Michael, Katie, Jennifer and Travis. Everyone was very professional. The remodeling effort overall went exactly as they described, with a few glitches along the way that they addressed promptly. They were consistently responsive to my suggestions, questions and concerns throughout the process. The outcome of each project was what I was I had envisioned. Given this was my first remodel, I was skeptical about working with contractors. But, my overall experience with the Bath Shop was better than I had expected and I would recommend their work to others.

Fantastic Experience!

The Bath Shop was an excellent business to work with for our master bathroom remodel. Stephanie, our project coordinator, accompanied/guided us on our many trips to styles, tiles, color schemes and floorplan layouts. David, who worked with us during the installation, was responsive to our requests and gave us updates as our bathroom was transformed from house builder basic to rustic chic. The finished product is top quality and now, no exaggeration necessary, our master bath is my favorite room in the house. When it comes to bring the guest bathroom up to the new standard, we will go directly to the Bath Shop for the work.

Highly recommend The Bath Shop! Our previous shower had been leaking and caused some water damage, so we were in the market for a bathroom remodeling company. We got quotes and talked to several companies throughout the Raleigh area. The Bath Shop was exactly what we were looking for in a remodeling company. Stephanie was a pleasure to work with during the design process. Took about two months to get supplies ordered/delivered...renovations started shortly after that. The whole demo/install/tiling process took only 12 days of work! Then, after that I just had to wait for the vanity countertop and shower glass to be ready. Alex and the Bath Shop team did such a fantastic job installing everything. Bathroom looks amazing, I love it so much!!

We were extremely satisfied with the outcome of our master bathroom renovation. From beginning to end, the entire process ran smoothly. Our project manager, David, communicated with us frequently and was always professional and courteous of our needs. Our designer, Katie, helped us select the right tile and layout for our bathroom. She is amazing at what she does. Overall, we are glad we chose them over two other competitors. We are thinking about our kitchen renovation in the future and we will definitely select them for that job as well.

The Bath Shop remodel two bathrooms. Ronald, the project manager, served us so well with his listening-presence, communication, follow-through, attention to detail, and ability to work with his sub-contractors. We appreciate ALL the service we received.

My kitchen came out absolutely gorgeous and I am really really happy with the results. I spend a lot of time in my kitchen; cooking and eating of course, but also laptop time, and it seems to be the central gathering place when friends are over. I love having such a beautiful space to hang in. My kitchen had a functional layout before, but I’m glad I had the ability to tweak the things that weren’t working and add more functionality like the wine rack in the bar area and a cool pull out for the liquor bottles that we never seemed to have storage for before. So the process took longer than anticipated. We ran into a few hangups like slow delivery with the cabinets, and tile shortages, but The Bath Shop was great about solving any issues that came up. My project manager was really quick to respond to any issues. The subcontractors were very conscientious and did excellent work. No sledgehammer demo here. They meticulously removed the old cabinets and countertops so they could be donated. They also sought my input through the entire process to make sure I was happy with the product. Overall I would definitely recommend The Bath Shop for any kitchen remodel and will probably use them in the future for bathroom remodels.

I did not have a good experience with this company. I realize most reviews of this company are very positive and I am simply presenting my opinion. We hired The Bath Shop last year for a master bath renovation. My sole complaint is with the "designer" that we had the misfortune of working with. I understand he is no longer with the company. I found him unprofessional, unresponsive, and unhelpful. It was not the experience I was hoping for. I had no interest or skill in designing a bathroom. Nor did I have hours to spend finding designs online. I did not have a "vision" in mind, other than the color scheme. I was hoping for someone to present me specific photographs of options and ideas, preferably of bathrooms that The Bath Shop had designed, that I would select elements from and give feedback on and then be presented with proposals. That did not occur. At one point I contemplated hiring an interior designer to work with us to pick the design elements but we were already tens of thousands of dollars into this project and couldn’t really see spending a few thousand more by hiring someone in addition to The Bath Shop. The “designer” told us that most people pick everything out themselves. He also told us more than once that he was working with so many customers he could not keep them straight. It was a stressful process. The subcontractors were great and the end result is better than our original bathroom but I would not work with this company again and I wish we had never hired them. It might be the right fit for a lot of people, especially if you do not need much assistance with the design process.